Shipping policy
Shipping Policy
Thank you for shopping with us. Please read our shipping policy carefully.
Processing Time
-
Orders are processed within 1–3 business days after payment confirmation.
-
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
-
Within the UAE: Estimated delivery is 2–5 business days.
-
Delivery times may vary depending on your location and courier availability.
Shipping Charges
-
Shipping charges are calculated at checkout based on your delivery location.
-
Free shipping may be available on selected orders or promotions.
Order Tracking
-
Once your order has been shipped, you will receive a tracking number (if available) via email or SMS.
Delivery
-
Please ensure that your shipping address and contact details are accurate.
-
We are not responsible for delays caused by incorrect address information or courier issues.
Damaged or Lost Packages
-
If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date so we can assist you.
Contact Us
If you have any questions about shipping, please contact our customer support team.